But that appointment never happened. I received a call from my stylist 20 minutes before my scheduled appointment stating she was behind and wouldn’t have the time to do what I want. I very much appreciated this last minute cancellation. For my sake. And I understand they did that for me. And they just wanted to make me happy.
But let’s not get hysterical, this is only hair. And maybe a little of my time. And just a small portion of my money. And who doesn’t have three days and $80.00 to squander.
This was my latest experience with this salon. And this is how things unfolded when I brought the matter to their attention:
So again, they took care of me. They graciously offered yet a third appointment. I could not have been more appreciative. They provided me the opportunity to clear my schedule one more time. To come in and receive and pay full price for the other half of the service I never asked for.
I've been going here 2 years. I'd say I'm happy with it about half the time. Over time the price has gone up for a hair cut. The color sometimes is perfect but more often not because the consultation part doesn't happen if you're a repeat customer. Also the scalp massage gets shorter and shorter. On my most recent and last visit my stylist brought her daughter to the salon. The daughter then proceeded to stop by the chair repeatedly and by the end just sat on the chair at the station next to me. This made me really uncomfortable because I was very unhappy with the much darker color and I felt awkward about expressing with Sam the stylist with the daughter starting at me. It's just unprofessional.
I have been going to Shear Style and Salon for almost six years now and have had my hair highlighted (both cool and warm), colored (blonde to brunette), balayage, fixed from other salons and cut. I have tried about everything with my hair and have seen almost all of the stylists including; Bobbie, Diana, Ivonne (who is one of my favorites :), Scott (the owner who is an amazing stylist and person) and now Kathy (who has an eye for detail). Each stylist has done a wonderful job with my hair and I have never left the salon feeling disappointed. I am always overly impressed with how my hair looks and feels after getting my hair done. If not the stylists, the atmosphere and spaciousness of the salon always makes me feel pampered. After years of going there I have to say that Shear Style and Salon never cut corners they only cut hair :)
The receptionist greeted me right away and was pleasant. I have not been happy with my hair in over 3 years until I got a cut at Shear Style and Salon by Lauren. What a great experience! Lauren listened to my concerns and made it happen. She is super friendly, professional, and talented. I highly recommend her.
Love this place! Staff is extremely talented and friendly
I recommend everyone visit Shear Style Salon. You just can’t get service like this anywhere. They are the exception. All the staff here are amazingly sweet and zen like. Because angelic is easy to be when you have no awareness of your error. Are unconcerned with your level of performance. And have no intention of taking responsibility for your mistakes.
This is a great salon. Especially when things go right. And Lauren is a talented stylist. Even when the outcome of the service she provides isn’t what you described. Nor what you wanted. Nor what you thought you would pay for.
They were reasonable. They graciously offered me a second appointment. Another chance to come back to get the other half of the treatment they started. A complete service I never intended to obtain.
Shear Style Salon And Spa is a US Hair Care Studio based in Yorktown, Virginia. Shear Style Salon And Spa is located at 4740 George Washington Memorial Hwy, Yorktown, VA 23692, USA.
Please contact with Shear Style Salon And Spa using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Shear Style Salon And Spa opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.